Why switching feels harder under MTD
Under the old once-a-year Self Assessment, changing accountant was a summer job: pick a new firm, pass over last year’s papers, and the new firm had until January. Making Tax Digital for Income Tax adds four deadlines a year, on 7 August, 7 November, 7 February and 7 May, so there is never a long quiet patch. The move needs to fit between two updates.
The good news is that the system is designed for it. Your digital records are yours, the software keeps a running history, and HMRC’s online authorisation means a new firm can be acting for you within days.
Reasons people move
- The current firm will not do quarterly updates, or wants to charge much more for them.
- It does not support the software you use, or wants you to move to its own.
- Response times have slipped as deadlines bunch up.
- Your affairs have changed, for example you now let property as well as run a business.
- You want someone local, or the opposite: an online firm with longer hours.
The best time to move
The safest moment is just after a quarterly update has been sent. That gives the new firm a whole quarter to take over your records and get comfortable before the next deadline. The worst moment is the fortnight before an update is due, or the run-up to the final declaration in January.
If you have to move at a bad time, ask the outgoing firm to finish the update that is in progress and agree the handover date in writing.
A six-step switch
- 1Before you choose. Note your next quarterly update date and your final declaration date. Gather your last tax return and the current year’s figures so firms can quote properly.
- 2Pick the new firm. Compare a few fixed prices for the same work, including any one-off set-up or catch-up charges.
- 3Tell the old firm. Let your current accountant know you are moving and when. Settle or agree any outstanding fees.
- 4Authorise the new firm. The new firm asks HMRC to send you a link. Sign in with your own details and accept. The link lasts 21 days.
- 5Hand over records. Software access, last return, working papers for the year so far, and anything HMRC has written to you about.
- 6First update with the new firm. Agree how you will check it before it is sent, and who will do what each quarter from now on.
How agent access changes hands
In Making Tax Digital for Income Tax you can have one main agent and any number of supporting agents. When you authorise a new main agent, the previous main agent loses access to your account, and HMRC asks you to let the old firm know. Adding a supporting agent does not remove anyone. So if you are moving your quarterly updates to a bookkeeper but keeping your accountant for the year end, both can stay authorised side by side.
The authorisation itself is the same as when you first appointed an accountant: the new firm triggers a request, you receive a link, and you sign in with your own tax account details to accept. Never share those details with any firm.
Getting your records across
Your business and property records belong to you. Before the old firm stops work, make sure you have, or the new firm has:
- access to your software file, or an export of it if the licence was in the old firm’s name;
- your last tax return and the calculation behind it;
- the quarterly updates already sent this year;
- details of anything carried forward, such as losses or capital allowances;
- any recent letters from HMRC.
Firms that belong to the main accountancy bodies usually contact your previous accountant before acting, a step known as professional clearance. It is routine and should not hold you up for long if fees are settled.
Avoiding a gap
The common mistake is to assume the new firm has taken over when the authorisation has not been accepted, or to let an old firm stop work before the new one has access. Accept the authorisation link as soon as it arrives, confirm with the new firm that it can see your account, and only then confirm the end date with the old firm. Our guide on whether you need an accountant at all is worth a read if you are thinking of doing some of the work yourself instead.
Finding the new firm
Tell us you are switching when you fill in the quote form. We pass your request to up to four firms that suit your situation, and they can quote for the handover as well as the ongoing work. It costs you nothing and you are under no obligation.